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Director, Employee Benefits & Retirement Savings (Canadian Automobile Dealer's Association)
 
 

Organization: Canadian Automobile Dealers Association

Position Title: Director, Employee Benefits & Retirement Savings

Reports to: CFO & Director Member Services

Location: Thornhill

THE ORGANIZATION

The Canadian Automobile Dealers Association (CADA) is the national association for franchised automobile and truck dealerships that sell new cars and trucks. Our 3,200 dealers represent a key sector of Canada's economy. Through our dealers, we are represented in nearly every community and those dealers collectively employ over 160,000 people across the country. This is a large association in Canada, national in scope, dealing with the Federal Government and Business Leaders.

CADA is a federation of provincial and regional dealer associations. Our Board of Directors is made up of the dealer representatives of those organizations. Our Executive Committee includes dealers chosen by each of the major regions. This means that our regional members have direct input into the association's strategic direction and daily decision-making. Every day brings new challenges to Canada's franchised new-car dealers. CADA acts as the national voice of the dealers and serves as a forceful advocate to government, industry and the media.

CADA helps dealers in all of these ways. Our activities, products, services and publications are designed to help dealers succeed.

More information about CADA is available at www.cada.ca

THE OPPORTUNITY

The Director, Employee Benefits & Retirement Savings provides direction and management of the value-added customized offerings CADA makes available to the members. This leader provides governance, operational management, financial oversight, marketing and promotion of the CADA 360 Employee Benefits and Retirement Savings programs. A significant responsibility is oversight of the Employee Life & Health Trust, which provides employee benefits to over 1,600 dealerships and their 75,000+ employees. The Trust manages $208 M of annual premium and is responsible for delivering benefits to all the beneficiaries, who are dealers, employees and family members.

KEY DELIVERABLES & ROLE ACCOUNTABILITIES

  • Provide exceptional leadership to internal and external CADA 360 stakeholders to drive results through collaboration and coordination.
  • Lead the benefits strategy (including communication and data strategy) and maintain metrics on benefit costs, trends, plan performance and financial analysis.
  • Prepare recommendations for improvements and cost-saving measures in line with CADA 360’s guiding principles that ensure continued support and fulfilment of dealership needs by taking a financially sound, innovative approach.
  • Proactively identify gaps in processes and seek solutions to enable efficient benefits delivery, including the ROI of proposed changes.
  • Be a brand ambassador and actively solicit feedback to create continuous improvement loop.
  • Supervise management of external vendors (insurers, preferred providers, administrators, consultants).
  • Oversee distribution access and cultivate relationships with advisors.
  • Serve as the escalation point for dealership complaints related to benefits program.
  • Responsible for the financial management and governance of the Trust.
  • Generate marketing and education content to promote and support program initiatives.

EXPERIENCE AND SPECIALIZED SKILLS REQUIREMENTS

  • 10+ years of progressive benefits experience with an emphasis on managing and executing multiple initiatives, process enhancements and fiscal responsibility.
  • Passionate about providing exceptional value and service to dealership clients.
  • Committed to leading and promoting best practices.
  • Strong benefits industry and market knowledge of competitive landscape.
  • Experience with Trusts and/or association marketing.
  • Deep understanding of benefits plan administration, cost modelling and impact assessment of plan changes.
  • A team player with a natural propensity to build and leverage strong internal and external networks.
  • Ability to use data to make informed recommendations, ask thought provoking questions, and bring fresh thinking to the table.
  • Willingness to roll up your sleeves and be a bold agent for change.
  • Strong verbal and written communication, presentation and negotiation skills.
  • Ability to multi-task, manage projects, establish goals and priorities.
  • Lead a team of internal specialists, inspiring them to excel through coaching and mentoring.

COMPETENCIES

  • Bilingual English & French an important asset but not essential.
  • Life Insurance License required, as well as compliance with Continuing Education Credit requirements to maintain license and insurance liability coverage.
  • Advanced knowledge of Group Employee Benefits and Retirement Savings plans, including financial and underwriting knowledge, required.
  • Understanding of Trusts and Plan Governance.
  • Excellent written and oral communication skills.

WORKING ENVIRONMENT

  • Immediate reports: internal benefit specialists.
  • Internal customers: CEO, CFO, all department directors and staff.
  • External customers: Vendors, Audit committee, Executive, Board, Dealer Committees, Provincial Associations.
  • In office/desk time approximately 70%; national travel is an important part of the role.
  • Moderate travel to meet with members and vendors, Provincial Association Executives, Dealers and partners across Canada as needed.
  • Variable work schedule to accommodate workload and after hour meetings and industry social affairs as required.
  • Attention to detail in calculations and communication.
  • On demand requirement for CEO, CFO and dealer inquiries.

CONTACT INFORMATION 

If you are interested in being considered for this meaningful opportunity, please contact:

Tim Hewat - Partner

tim.hewat@lhhknightsbridge.com

416.640.4323

Ed Perkovic - VP, Search Delivery

ed.perkovic@lhhknightsbridge.com

416.640.4311


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